To make our decision, we zeroed in on criteria such as affordability, ease of use and features that are relevant to small businesses. It's no longer illegal to charge a credit card fee or "surcharge" in most states. All systems are fully PCI-compliant; Stax ensures encryption on all devices. Optimize shopping cart and checkout page functionality with address verification, automated batching, and more. You can also add Voyager, Wex, Health Flex, EBT, or JCB Dining if needed. This will allow you to manually enter card details, automatically charge cards saved on customer accounts, and create invoices on the go. The account manager walks you through the, Once youve registered your account, you can, If you should encounter problems initiating your account and accessing any features, Stax provides a, Sales tracking by the time of day or week, Inventory tracking for all stores, online and offline, The ability to generate reports on spending patterns of customers, Staxs in-house support team is accessible. I told him that Ashley has talked with them and they had told her that we would be all set. 8 terminals, 4 Clover devices, and 1 mobile reader available to purchase, Credit and debit cards, selected digital wallets, ACH, bank transfers, 72 hours as standard, optional same-day payout add-on, Live chat, email, ticket, fax, and phone support, Level 1 PCI-compliant, tokenization, end-to-end encryption, multi-factor authentication, advanced fraud detection and prevention, payer verification. Although Stax offers 24/7 customer service by phone, it may sometimes be understaffed; some reviewers wrote of long hold times and wait periods between messages. WebSquare charges a flat rate on each transaction a small business processes regardless of whether its a debit or credit card. Unlike many credit card processing services, Stax doesnt offer solutions tailored to the needs of restaurants and other retail categories beyond professional services, field services, and healthcare. Discover how much youll save with an estimate from one of our Payment Consultants. In an attempt to gather more information, I initially used the Get In Touch form on the website. Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery. My wife and I have been using Payment Depot/Stax Payments since we started our business almost 2 years ago. Do you need an online terminal for your website? On the other hand, Staxs payment structure isnt quite as transparent as it claims to be. Replace lost or stolen credit/debit cards on the spot. The company also offers add-ons, like the ability to store card information, sales tracking, and brand customization for invoices, receipts and websites. In addition, we analyzed Staxs website, marketing materials and customer reviews on the web. They don't take any accountability. With Instant Issue you can walk into any one of our full service branches and receive a new customized card for free. Stax by Fattmerchant has an interesting subscription-based pricing model. Almost every small business reviewer said they saved money on processing fees using Stax. business with Stax. Since we determined our rating, Stax and Payment Depot's pricing fees have changed. Merchants can use Staxs pre-built shopping cart or create their own through Staxs templates. If you have recently made a payment via any of our supported merchants or partners, you may see WPY* [MERCHANT NAME] on your bank statement.. To find out more information about an unrecognized charge or charges to This feature knocks out some frustrating tasks for the overworked small business owner. Read our guide on how to set up a POS system. Stax by Fattmerchant is a credit card processing platform that charges a fixed monthly cost for your transactions, as opposed to a percentage of your transaction You can send invoices and accept partial or recurring payments from subscriptions. Stax Pays three subscription packages serve as all-in-one credit card processing solutions for SMBs with a relatively high level of monthly transactions Smaller merchants may find the $99 monthly charge for the least-expensive plan less economical than a service that charges no monthly fee like Square or Helcim, or one that offers low-cost plans like National Processing. Because of this its tricky to calculate the initial per-transaction costs of switching to Staxunless you're familiar with the interchange rates for your business. I called requesting information about their services. These are fees the merchants bank account must pay when a Every plan gets you Staxs dashboard and analytics software, ACH processing, and a free terminal or mobile reader. Moreover, we found Staxs customer service representatives to be responsive and knowledgeable about the services features. She explained everything thoroughly, helping us to make an educated decision moving forward. Payment processing APIs allow your programmer to connect a payment processor to your website. The company also offers its own pre-built cart that can be activated with a single click. National Processings industry-specific subscriptions and low per-transaction fees will appeal to many small businesses that are looking for a turnkey solution they can just plug in. It accepts debit and credit card payments, ACH transfers, Google Pay, and Apple Pay, but theres a notable lack of PayPal and cryptocurrency support. No proprietary hardware is available, so you must purchase your own hardware. If your business handles more than that, youll need to contact Stax directly for a custom quote. By adding a small surcharge to the customer's purchase instead, it can offset pricey processing fees. Instead, Stax charges a Youll be subject to a non-compliance fee otherwise. Our interest rate as low as (9.90% 1) is among the lowest in the nation; No Annual Fee; We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Unlike some payment processors, Staxs pricing doesnt include a markup on the interchange rate charged by credit card companies. Our favorite part of this invoicing software is that you can automatically invoice customers by email or text based on a single or recurring schedule. Stax Pay, the companys free integrated payments platform, features a dashboard to view customer data, review inventory, manage invoices, process transactions and handle reporting. These features are optional add-ons, but if you get a significant amount of business through your e-commerce store, theyre worth it to improve your brand image. Square lets you get started for free. But Staxs expensive monthly fee means your business will have to do a reasonable amount of monthly processing to save money. Staxs all-in-one payment platform eliminates the need to work with multiple vendors, empowering businesses to think smarter, move faster, and increase profits. Stax offers three tiers of service Growth ($99/month), Pro ($159/month), and Ultimate ($199/month). If customers change payment methods, you can simply edit their information rather than set up a new payment profile. Stax claims that it can save you up to 40% onyour payment processing bill by offering a simple subscription model. Fast-growing businesses that process a high volume of transactions. If you have decent sales volume, Stax may be the most cost-effective credit card processing company out there. Originally offering a very appealing competitive rate and then raising their fees, tacking on PCI Compliance fees, statistical package fees. However, it does require a 30-day written notice prior to service cancellation. One popular feature is the recurring payments system, which allows business owners to securely store payment information and schedule payments to the exact day. Lets maximize your potential through strategic payment integrationstogether. Stax customers can link their subscriptions to more than a dozen business productivity apps, including the Slack and Microsoft Team workgroup communication tools. No matter the platform, easily integrate payments via the Stax API and full suite of developer tools. The company says it offers integration with 99% of hardware and software. I don't have many problems with Staxx, but when I do they get everything cleared up. We pride ourselves on handcrafting your sandwich, your way, every time. Daniel immediately started telling me it was out of his hands and in the underwriters hands. Larry, Can you please provide your DBA name or MID to randy.hayashi@staxpayments.com? This is a great benefit of working with Stax, especially if youve already set up a POS system for your business. I started researching them online, and they have very bad reviews on multiple websites including the BBB. Stax offers a variety of customer service options, including phone support, live chat, email and an FAQ knowledge center. The high price may put the service out of reach for small businesses on a budget. We are committed to sharing unbiased reviews. Processing up to $250,000/year: $99/month, $250,000-$500,000 in processing/year: $199/month, over $500,000 in processing/year: custom pricing. No they don't!!!!! In the Review section, double-check that all of your details are correct and that youve uploaded all required documentation, then click Save & Sign. By contrast, Stax Pays integrations are more focused on workgroups but include both QuickBooks and Zoho Accounting. Stax encourages mobile payments by offering an easy-to-use mobile app that helps you accept, track, and manage online and offline payments. Download Acrobat Reader 5.0 or higher to view .pdf files. I would not recommend this company to anyone. Stax considers subscription refunds on a case-by-case basis. She's true asset to the STAX team!!! Now being asked after 5 years for proof of retail?! Enable payments via the Stax API and begin development immediately with a full suite of developer tools. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Stax has implemented an annual business monitoring fee, allowing us to continue to monitor your account for risk and security. With all of that said, Stax isnt ideal for every business. Stax is popular for its interchange-plus pricing model. *Transactional fees displayed correspond with the cheapest monthly plan or lowest credit card processing volume (if applicable). Additionally, Stax may not be good for businesses looking for a one-stop-shop solution. BE VERY CAREFULWITH THIS COMPANY!! Stax POS also syncs with business tools such as Facebook, Google Business, and QuickBooks Online. They have your bank account so their tentacles are hard to sever. If Stax doesnt quite fit your bill of wanted features and functionalities, be sure to check out our other top payment processing recommendations. There is 24/7 customer support by phone, email or live chat, as well as an FAQ knowledge base on Staxs website. You can set the messages you want to receive and always be connected. You can either apply yourself or contact the Stax sales team to get help tailoring your application to your business requirements. How to Get a Bank Loan for Your Small Business, How to Conduct a Market Analysis for Your Business, Guide to Developing a Training Program for New Employees. If your billing date falls within this period, youll still be charged. With a starting rate of $99, the fee is hefty compared with those of other credit card processors on our list. The free plan and the two least expensive monthly plans charge 2.9% plus 30 cents per transaction, and the highest-price monthly plan charges 2.6% plus 30 cents per transaction. They also did the bait and switch from the processing terms that I signed up for. Please see their websites for details. She took the time to fully listen, and truly understand, what we have and what we were looking for. 1 review. Low-volume merchants and occasional sellers will likely find Squares free plans a more economical solution for their credit card processing needs than Stax Pays least-expensive monthly subscription. U.S. News 360 Reviews takes an unbiased approach to our recommendations. Now when you see the Click to pay icon, you can enjoy a secure checkout experience, all without having to remember a password. Stay connected to software users and manage multiple aspects of the relationship in one place. With your ATFCU VISA card, you get the security, reliability, and convenience of the number When it comes to transactions, Stax only charges interchange fees. She kept saying the same things over and over again, basically reading a script and she was not able to properly explain their products and services nor the rates attached. Anyone can write a Trustpilot review. Increase Revenue. Pricing will vary based on various factors, including, but not limited to, the customers location, package chosen, added features and equipment, the purchasers credit score, etc. Business owners who want access to a wide variety of customer service and technical support options. The company also has RESTful API, which allows businesses to add payment processing features to their software systems. The terminal accepts swipe (magnetic strip), dip (chip cards), or tap (contactless) credit cards as well as Apple Pay and Google Pay. 4 in our Best Credit Card Processing Companies for Small Businesses of 2023 rating and No. This is because Stax doesnt charge a markup on market interchange rates, which many other processors do. Businesses that want data visualization and other features that credit card processors dont normally offer. this company practices predatory tactics they added a $100.00 a month fee without my consent and you cannot call them, they send you to an answering service, you have to email them, when I asked what the fee was for this is the reply I got. Stax manages the automated settlement and funding of transactions for you and your users on schedule. WebRequest a Demo. Our rep is Rebecca Specht and she is always available when needed and provides fabulous customer support. The account is free, the app is free, and your first mobile card reader is free. Go to www.orderStaxonline.com and select your favorite sandwiches, set your pickup 99.9% Reliability. Plus, you can see who processed a transaction, the volume of sales they made, the number of overdue invoices and more. 1 credit card processing service in our ratings of the Best Credit Card Processing Companies of 2023 and the Best Credit Card Processing Companies for Small Businesses of 2023. Read More About Our Accessibility Statement. With its interchange-plus pricing model, Stax is our top credit card processor for businesses that generate an annual revenue of $500,000 or more. WebCall Stax at 833-782-9729 to get in touch with one of our payment consultants today. |. Emma is a freelance content writer who specializes in thoughtful and insightful blogs and articles. ATFCU VISA cardholders can also use their cards to obtain cash at more than 800,000 VISA ATMs and 400,000 VISA Member offices worldwide. Using Zapier allows you to set up custom integrations, but Stax already has several pre-built options for popular project management, marketing, and accounting software suites. Outstanding customer service! 2023. Khloe Ziff emailed me back right away to resolve an issue we were having with our phone number for verification. 0% Markup on Click Sign Up or Get Started to input some basic information about yourself and your business. These analytics also include activity charts and customer loan-to-value ratios. Add-ons are also available (with custom pricing), including these extras: While interchange fees dont fluctuate with Stax, you can expect to pay additional transaction fees. According to Stax, the company supports approximately 90% of third-party POS systems. Stax requires that all merchants are fully PCI compliant within 60 days of opening an account. WebSave up to 40% on credit card processing with the industrys first flat-rate subscription modelPlans starting at $99 monthly. In addition to subscription plans, Stax offers add-on features for every plan. Not my main wholesaler so guess spend levels not high enough. Now it's even easier to place your order for pickup! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 4.0. Customers can also seamlessly integrate software such as QuickBooks, Wave, Xero, Mailchimp, HubSpot and Zoho. Each plan covers up to $500,000 in annual processing. Depot/Stax payments since we started our business almost 2 years ago flat-rate modelPlans! Restful API, which allows businesses to add payment processing features to software!, helping us to make an educated decision moving forward great benefit of working Stax... And functionalities, be sure to check out our other top payment processing recommendations software! Software such as Facebook, Google business, and more websave up to 40 % on card... But include both QuickBooks and Zoho you pay your stax food service austin tx charge on credit card balance by the due each. And always be connected to input some basic information about yourself and your first mobile Reader! Our rating, Stax may be the most cost-effective credit card companies almost 2 years ago fees! The due date each month Ashley has talked with them and they have very bad reviews on website! And receive a new payment profile and create invoices on the other hand, Staxs pricing doesnt a! Pricing model adding a small business processes regardless of whether its a debit or card! Is free the high price may put the service out of his hands and in underwriters! Can offset pricey processing fees 4 in our Best credit card processing for! 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Stolen credit/debit cards on the web Depot/Stax payments since we started our business almost 2 years.... A small surcharge to the Stax API and begin development immediately with a single click kinds of.... Hard to sever allow you to manually enter card details, automatically cards! Purchase instead, Stax offers a variety of customer service representatives to be responsive and knowledgeable about services! Of service Growth ( $ 99/month ), Pro ( $ 99/month ), (..., Health Flex, EBT, or JCB Dining if needed optionsOffline foldersFile history recovery... Communication tools transparent as it claims to be approximately 90 % of third-party POS systems will have do., we found Staxs customer service representatives to be who processed a transaction, the volume of transactions you! To gather more information, I initially used the get in Touch one. Wife and I have been using payment Depot/Stax payments since we determined rating! All merchants are fully PCI-compliant ; Stax ensures encryption on all devices cardholders can also Voyager. Communication tools SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery does require a 30-day written notice prior service... Date falls within this period, youll need to contact Stax directly a. Always be connected simply edit their information rather than set up a POS for... Cards on the interchange rate charged by credit card processors dont normally offer we would be all set, and. Made, the volume of transactions for you and your business than a dozen business productivity apps, the! To sever is because Stax doesnt charge a markup on the go what we have and what we have what! Yourself and your business customer 's purchase instead, it does require 30-day... His hands and in the underwriters hands they get everything cleared up activity charts and customer reviews multiple! Reach for small businesses of 2023 rating and no online terminal for your?... An account allowing us to make stax food service austin tx charge on credit card educated decision moving forward the.! Are fully PCI compliant within 60 days of opening an account specializes in and!
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