How BBB Processes Complaints and Reviews. (360) 527-9829. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Note that complaint text that is displayed might not represent all complaints filed with BBB. WebPTLA has invested in Ellensburg since 2013 and now has a local team of nearly 20 employees managing properties around Central Washington University. **SQFT listed is an approximate value for each unit. Property Management in Bellingham, WA. It's been 2 weeks since first attempt at contact. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations". BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Washington (360) 527-9829; California (510) 352-6310; Resident Login Find a Home; Owners; Contact; Apply Online Which property would you like to apply for? * Pricing and availability are subject to change. WebManagement Service Overview. Washington (360) 527-9829; California (510) 352-6310; Resident Login Find a Home; Owners; Contact; Region Select a region, then scroll down the page to see As a matter of policy, BBB does not endorse any product, service or business. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Find a Home. Mistakenly continued paying electric **** via auto PTLA Property Management provides professional, local property management services along the West Coast, specializing in sub-200 I paid the $40 balance today and asked for a refund of the late fees, but the company refused. BBB Business Profiles may not be reproduced for sales or promotional purposes. 01/19/2022. WebThis organization is not BBB accredited. WebOur experienced property management teams aim to provide personal, responsive service in every interaction with our residents and guests because your time is valuable, and We made repeated attempts over 2 1/2 months with more than half a dozen ptential renters only to lose each one due to lack of response by PTLA. Email: Info@pcmsus.com. WebWe use cookies and services to understand how you use our site and to improve your experience. At 3 months still on our lease they said "to bad, so sad" we won't do it within 90 days of the end of your lease. Initial Complaint. By clicking Accept all Cookies, closing this bar, or continuing to DO NOT RENT FROM THIS COMPANY if you can at all avoid it.This company charges outrageous fees and provides no service for those fees.We sought to transfer our lease early. We are renting an apartment through this company. See details. They have Had I not logged in today, and instead logged into pay rent on October 1st, the total late fees would have been an additional $40. WebPage Roberson Chief Operating Officer Page is co-owner and Chief Operating Officer of PTLA Real Estate Group. See BBB rating, reviews, complaints, & more. I didn't notice this until today when I went into their system to add proof of insurance that we purchased on our own. Fax: 732-873-1870. PTLA has assessed $70 in late fees on an overdue balance of only $40 for a charge that was not disclosed to us before we paid all rent/utilities/fees that were due prior to moving in on September 7th. Address & Directions 6200 Tonnelle AvenueNorth Bergen, NJ 07047 WebContact PTLA Real Estate Group to learn more about our multifamily investment and property management services in Northern CA and Washington State. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. BBB Business Profiles are subject to change at any time. BBB reports on known marketplace practices. WebContact. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. WebPhone: 732-873-1258. Call today! Utility said that property management company should be contacted to see if they would take responsibility for those charges.I have tried contacting PTLA to check on doing this, as I'd like to explore options for having paid for utilities on an empty apartment that I'm not contractually bound to. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Well guide you through the process. As COO, Page oversees project management, property management, and our management team of over 80 employees. Email: Info@pcmsus.com. BBB Business Profiles generally cover a three-year reporting period. We signed a 1-year lease and paid a deposit of $250 as well as paying the first month's rent and utilities and another $150 or so in fees. BBB is here to help. Work with PTLA Real Estate Group today. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. WebIn 2018, PTLA purchased CWP Property Management, a San Leandro-based property management company that served real estate owners in the East Bay since 1967. WebLet's Work Together. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Complaint Type: Problems with Product/Service. Customer Reviews are not used in the calculation of BBB Rating. They ignored our calls, sent canned email responses to our questions and requests and sat on our submissions until the potential renters moved on. Zero stars! Their behavior to ignore my request for contact is irresponsible at best, and a terrible business practice at worst, and I want to elevate this issue and hold them accountable. 0 complaints closed in the last 12 months. As a result, PTLA has been charging a $5 per day late fee. WebContact. From our investors to our employees, at the foundation of PTLA Real Estate Group is a dedication to creating lasting partnerships that are bound by a I asked to speak to a manager and I was transferred to one but went straight to voicemail. Rent is based on monthly frequency. Well guide you through the process. BBB Business Profiles generally cover a three-year reporting period. Please contact us for more information about our Tour availability at (360) 527-9829. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. WebContact Washington (360) 527-9829 California (510) 352-6310 Resident Login Find a Home Owners Contact Regional Offices Bellingham 360-527-9829 360-715-2420 - After-Hours Emergency 2020 Pacific Street Bellingham, WA 98229 San Francisco East Bay 510-352 . Mistakenly continued paying electric **** via auto-pay for 5 months after moving out of ********* Apartment Unit D302 (at ***************************** in **********) when the lease ended 8/2021 . (510) 352-6310. WebContact Us Phone & Fax (201) 422-0100 (201) 422-0755 Notice: JavaScript is required for this content. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Resident Login. WebApex is now PTLA Property Management Weve changed our name, but were still providing local property management services in Bellingham! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB Business Profiles are subject to change at any time. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. WebBellingham Portfolio Summary Bellingham Regional Office Formerly known as Apex Property Management, this office was founded in 2001, serving Bellingham and the However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB is here to help. Discovered problem and contact utility company to discontinue service. This business is in an industry that may require professional licensing, bonding or registration. Unbeknownst to us, an additional charge of $40 was assessed for renter's insurance. I vave left four voice mails with Accounting (***** and ******), their main office *************), and have sent e-mail admitting my mistake and asking if they would at least consider doing so.Zero call-backs, zero e-mail responses. The This was not shown in the outstanding balance on the day (September 7th) all rent/utilities/fees were paid, the day we moved in. International Association of Better Business Bureaus. We believe in providing Phone: 484-291-1330. BBB Business Profiles may not be reproduced for sales or promotional purposes. As a matter of policy, BBB does not endorse any product, service or business. 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